[FILL: legal entity name, e.g. PT BIGS Teknologi] ("we") as Data Controller respects your privacy. This policy explains how we process personal data when you use emesys.id, in line with Indonesia Law No. 27/2022 on Personal Data Protection.
1. Controller identity & contact
Controller: [FILL: legal entity]. Address: [FILL: office address]. Privacy/DPO contact: [FILL: email], [FILL: phone].
2. Data we collect
- Contact/demo form data: name, facility name, facility type, phone, email, message.
- Technical data: IP address, device/browser type, and aggregate usage data (see Cookies & analytics).
- [FILL: other data if any]
3. Legal basis
We process data based on: (a) your consent when submitting a form; (b) legitimate interest to follow up on your request; and (c) [FILL: other basis if relevant].
4. Purpose of use
- To follow up on your demo/consultation request.
- To provide relevant product & service information.
- To improve our services and site experience.
5. Sharing with third parties
Data may be processed by our service providers (processors): [FILL: e.g. hosting provider, email/SMTP service, analytics provider]. We do not sell your personal data.
6. Storage & retention
We retain data for [FILL: period, e.g. 24 months] or as long as needed for the purposes above, then delete/anonymize it.
7. Cookies & analytics
This site uses functional cookies and [FILL: analytics tool used, e.g. Plausible — cookieless]. See the cookie consent banner.
8. Your rights as a data subject
You may access, correct, erase, restrict/object to processing, withdraw consent, obtain a copy of your data, and lodge a complaint with the supervisory authority. Submit requests via [FILL: email/contact].
9. Security
We apply reasonable technical & organizational measures to protect data from unauthorized access, alteration, or disclosure.
10. Changes to this policy
This policy may be updated at any time; the latest version applies upon publication.
[INTERNAL NOTE — remove before publishing: skeleton; must be filled in and reviewed by legal.]